Platform Security

Overview

Securing the ServiceNow instance itself — access control, data protection, and monitoring of the platform — as distinct from the security team's operational workflows (SecOps). This is hardening the house, not running the SOC.

Modules in this family

Instance Security & Hardening — access control, encryption, and instance security posture

Modules in this family

Instance Security & Hardening

Making sure the ServiceNow instance itself is secure: who can see and do what (access controls), protecting sensitive data (encryption), and monitoring the instance's own security posture. It's the platform-hardening work every serious deployment needs, separate from the security team's day-to-day operations.

Official docs: Platform Security ↗