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Platform User Interface

Overview

How people experience ServiceNow visually — the Next Experience UI, configurable agent Workspaces, portals, and UI Builder for custom interfaces. A cross-cutting layer that shapes usability and adoption across every product.

Modules in this family

Modules in this family

Platform Experience & UI

The tools that shape what users actually see and click: modern agent Workspaces that put everything on one screen, self-service portals, and UI Builder for crafting custom interfaces. Good experience design here is often the difference between a platform people adopt and one they avoid.

Official docs: Platform User Interface ↗